Last updated: April 2026
1. Controller
The controller responsible for data processing on this website is:
Appartements Alpenhof – Elisabeth & Franz Josef Luchner
Wildschönauerstraße, Niederau 112, 6314 Wildschönau, Austria
Phone: +43 676 443 1000
E-mail: info@alpenhof-wildschoenau.com
2. Data We Collect
When you visit our website, the following data may be automatically collected and stored in server log files: browser type and version, operating system, referrer URL, hostname of the accessing device, time of the server request, and IP address. This data is not combined with other personal data sources.
When you contact us by e-mail or via the contact form, the data you provide (name, e-mail address, message) will be stored for the purpose of processing your enquiry and for follow-up questions.
3. Legal Basis for Processing
The legal basis for processing your personal data is Article 6(1)(b) GDPR (contract performance), Article 6(1)(c) GDPR (legal obligation), and Article 6(1)(f) GDPR (legitimate interests) as applicable.
4. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law (e.g. tax and commercial law retention obligations of 7 years).
5. Your Rights
Under the GDPR you have the right to: access your personal data (Art. 15), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20), and to object to processing (Art. 21). You also have the right to lodge a complaint with a supervisory authority – in Austria: www.dsb.gv.at.
6. Booking System
For online bookings we use easy-booking (easy-booking.at). When you use the booking widget, data is transmitted to easy-booking’s servers. Please refer to easy-booking’s own privacy policy for details on how they handle your data.
7. External Fonts
This website loads fonts from Google Fonts via an external CDN request. This transmits your IP address to Google. If you prefer, you can disable external fonts in your browser settings. Alternatively, we are working towards self-hosting all fonts to eliminate this transfer.
8. Cookies
This website uses technically necessary cookies only (e.g. session management). We do not use tracking or advertising cookies. No cookie consent banner is required as no non-essential cookies are used.
9. SSL Encryption
This website uses SSL/TLS encryption for security reasons and to protect the transmission of confidential content. You can tell that an encrypted connection is active when the browser address bar changes from “http://” to “https://”.
Website development: raurus.eu